Shopping Online
We always have two annual sales: the first is RIKI's White Friday Bridal Sale held on the second weekend in March just in time for wedding season, and the other is held on Black Friday.
Don't miss out on these sales! Follow us at @rikilovesriki on Instagram, and keep an eye on RIKI LOVES RIKI Facebook page. You can also subscribe to receive RIKI LOVES RIKI emails about our sales by clicking the sign up button at the bottom right of this page!
During the year, we occasionally have spontaneous discounts on a product. All information about these impromptu sales and product discounts can be found on our social media accounts.
Make sure that you don't miss out! Follow us at @rikilovesriki on Instagram, and keep an eye on both our RIKI LOVES RIKI Facebook page.
Click on the shopping bag icon in upper right-hand corner to go to "Your Shopping Bag" page and begin checkout. Enter your promo code (discount code) in the textbox marked "ENTER PROMO" and click "APPLY." When your promo code is accepted, it will be displayed at the top of the page.
Please note: Promo codes are not case sensitive, and only one promo code may be used per online order
RIKI LOVES RIKI has partnered with our friends over at Consumer Priority Service to offer extended warranties for most of our products! Simply add the extended warranty on the applicable item right next to where you would add the item to cart!
What does their extended warranty offer?
- Full Coverage from Date of Purchase
- 100% Parts and Labor Coverage
- Includes Accidental Damage
For more information about CPS Warranty and coverage, click here.
Ordering & Payment Method
If you have any changes or would like to cancel an order, please contact us as soon as possible and be able to provide your order number and email. If the order is caught in time, we can fix the issue prior to shipping. If not, we will find the best solution to fix the issue at hand.
Please Contact Us with your name and order number, and a GLAMCOR Customer Service Representative will respond to you as quickly as possible.
GLAMCOR accepts the following credit cards: Visa, MasterCard, American Express, Discover Card, and PayPal
Please note: For your security, the billing name and address must match the credit card used for payment. We reserve the right to cancel any order that does not match this criteria. Our Credit Card Fraud Prevention Department will contact you if any further information is needed in order to securely process your order.
All purchases are subject to bank authorization prior to processing. Only authorized purchases will be processed and shipped.
When placing an order using a credit card, two transactions will be posted to your account:
1) When your order is authorized, the issuing bank for your credit card will place a hold on the funds in your account in the amount of your purchase. This action reserves the funds for the pending charge.
2) Once you are charged (when we manually process the order, not when Shopify authorizes your order), funds for the purchase amount will be removed from your account.
If the order is altered or cancelled prior to shipment, the charge may vary from the amount of the authorization hold. If an order is cancelled, the issuing bank will remove the authorization hold. For details on the removal of authorization holds, please contact the issuing bank's customer service. Because this process is specific to each bank, we regret that we cannot provide assistance with the removal of authorization holds.
The credit card used for your purchase will be charged when your order has been manually approved by a member of our GLAMCOR team. If you have any questions, please Contact Us.
Shipping & Delivery
Shipping to the US? Receive FREE GROUND SHIPPING for orders over $50 USD visit our US site here.
Methods & Pricing: (All prices are in USD):
• United States*- DHL EXPRESS: $25 for orders under $250, $65 for orders over $250
*At this time, US shipping does not apply to the following US territories: Puerto Rico, Virgin Islands, Palau, and Guam. We apologize for any inconvenience!
We are here to help, so please do not hesitate to Contact Us with any questions!
We ship all around the world! No matter where you live, GLAMCOR will ship to your address!
Methods & Pricing:(All prices are in USD)
• China & Hong Kong- SF EXPRESS: $5 for orders under $130, Free for orders over $130
• Australia, Canada, & New Zealand-DHL EXPRESS AU & CA: $25 for orders under $130, Free for orders over $130
• US Territories (Puerto Rico, Virgin Islands, Palau, and Guam)-DHL EXPRESS: $25 for orders under $250, $65 for orders over $250
• Europe, Africa, North America, South America, Oceania, Asia- DHL EXPRESS: $25 for orders under $250, $65 for orders over $250
*** Customers from Brazil- please purchase lights through https://www.glamcorbrasil.com/ ***
Shipping Times:
• Ships the same or following business day.
• You are responsible for all import duties, taxes, and any other costs imposed upon you for receiving a shipment from us into your country. We are here to help, so please do not hesitate to Contact Us with any questions!
• Generally, you will receive your order 3-5 days after it has been shipped.
Additional Information:
PLEASE DO NOT IGNORE YOUR DHL EXPRESS SHIPMENTS!
Wait a second! What happens if you refuse, ignore, or not take delivery of your DHL Express shipment from us? Well, that's unfortunate for both of us. If DHL returns your merchandise to our factory, you are responsible for the shipping costs to and from our facility including but not limited to the import duties we pay to accept the return of the merchandise. We will provide proof of costs from DHL Express for the return. Your merchandise will still be considered yours, and unless under a previously arranged agreement, your merchandise will be placed in our warehouse until such time as you are ready to have it shipped back to you within 180 days after receipt of your merchandise in our facility. Re-shipping will be charged the negotiated rate. After 180 days, all unclaimed merchandise will be moved to our abandoned merchandise area and made property of GLAMCOR. In the event that DHL Express destroys the merchandise as a result of non-delivery to you, your merchandise is non-recoverable and no credit will be given to you from us for the loss. Merchandise is destroyed upon consideration of the shipping costs versus product value. For instance, if we ship a USD $15 item which incurs USD $10 of shipping to you and $10 of shipping back to us, we would opt to have DHL Express destroy the merchandise on your behalf. You are responsible for all import duties, taxes, and any other costs imposed upon you for receiving a shipment from us into your country. We are here to help, so email us at realperson@glamcor.com in case you need any questions answered!
Once you receive your order you can receive a full refund if the package is unopened by communicating with us (realperson@glamcor.com) within seven (7) days of delivery. After the seventh day (7th) you will receive store credit until the fourteenth (14th) day. After 14 days the merchandise is not refundable. We will arrange return shipping through our UPS account.
If you would like to exchange anything just drop us an email to realperson@glamcor.com. There are real people behind the email address covering different time zones. We can help you with the exchange.
Orders delivered outside the US are returnable for a refund within 10 days from the time you receive your items. You will be responsible to return the merchandise to the shipping origin or to our US location by paying the shipping cost back to us. In the event that you received anything which was eligible for free international shipping there will be a restocking charge equal to 35% of the purchase price of your returned order.
If you would like to exchange anything just drop us an email to realperson@glamcor.com. There are real people behind the email address covering different time zones. We can help you with the exchange.
Contact Us
Phone : 646 542-1141 (Monday-Friday 10am-6pm EST)
Email: help@rikilovesriki.com
Address: 110 Wall Street 5/F, New York, NY 10005
FAQ
Yes! There is no need to worry about selecting a power supply option when adding a light or mirror to your shopping cart! No matter where you live, we will send the power supply that corresponds with the shipping address entered during the checkout process. If you have any other questions about this process, please contact us at realperson@glamcor.com!
Well, that's a good question! If we are out of stock or you don't see it, please drop us an email to realperson@glamcor.com. We might just have one hanging around!
All of the RIKI SKINNY mirrors have the same features! The only difference between the mirrors is the color or design printed on the mirror.
We now offer the option to select whether you'd like a 5x or 10x magnifying mirror attachment. Other than this option, the RIKI SKINNY features and other accessories are the same!
All RIKI SKINNY mirrors include the lighted RIKI SKINNY mirror, adjustable stand, magnetic phone clip, charger, and the magnetic magnifying mirror you select (5x or 10x).
Can't find the answer to your question on this page? Please feel free to Contact Us with any questions, comments and/or suggestions that you may have.